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Frequently Asked Questions

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FAQ

You might be wondering…

Which cities is Smize available in?

We’re starting in Pune 🚀 and expanding one city at a time. Want Smize in your city next? Tell us on the Contact page.

How does Smize verify users?

Every account goes through video verification. For users joining in-person dates or outings, we add an extra layer of ID safety checks.

Is it safe to meet people through Smize?

Yes. We verify profiles, pre-check event locations, monitor bookings, and provide tools like trusted check-ins. Your comfort and safety come first.

What makes Smize different from other dating apps?

Less endless swiping, more actual meeting. Plan verified dates, blind dates, and fun social hangouts—right inside the app.

Can couples or groups use Smize?

Absolutely. Smize is for everyone—plan dates with your partner or set up group hangouts with friends.

How do Blind Dates work?

Opt in, pass verification, and we’ll match you based on preferences and availability. You’ll get venue info, time, and safety guidelines in-app.

What is Wingman AI?

Your conversation co-pilot. It suggests openers and gentle prompts to keep chats flowing naturally.

Is Smize free?

Browsing and basic use will be free. Certain premium features or paid events may be charged—pricing will be shown clearly before you confirm.

How do I report a problem or send feedback?

Use the in-app support or write to us from the Contact page. We typically respond within 1–2 business days.

How do I delete or deactivate my account?

Go to Settings → Account. Follow the steps to deactivate or permanently delete after required checks. You can also write to us for help.